Client Coordination & Servicing

Job Title: Client Coordination & Servicing

Positions Available: Executive/ Senior Executive/ AM

Department: Client Services / Administration & Operations
Location: Gurgaon (On-site)
Company: CVanté
Experience: 2–8 Years

Role Overview

CVanté is looking for a proactive Client Coordination & Servicing Specialist to manage incoming inquiries, support sales coordination, and ensure smooth communication across departments. This role is ideal for someone who enjoys client interaction, structured follow-ups, and operational support.

Key Responsibilities

Client Coordination & Servicing

• Receive and manage incoming client inquiries via calls, emails, and digital platforms.
• Call back on sales-related inquiries and provide preliminary information to clients.
• Schedule and manage appointments, meetings, and consultations.
• Act as a coordination bridge between clients and internal departments.

Sales Support & Follow-ups

• Share warm and qualified leads with the sales team promptly.
• Follow up with prospects and clients to support sales closures and onboarding.
• Ensure smooth handover between sales, operations, and service teams.

Administration & Data Management

• Maintain accurate client data, lead trackers, and CRM records.
• Assist in routine office administration and documentation.
• Prepare basic reports, trackers, and follow-up logs.
• Ensure data accuracy and confidentiality at all times.

Required Skills & Experience

• 2–8 years of experience in client coordination, office management, or servicing roles.
• Good verbal and written communication skills.
• Strong coordination, follow-up, and organizational skills.
• Proficiency in MS Office / Google Workspace.
• Customer-focused mindset with attention to detail.
• Ability to multitask in an on-site office environment.

What We Offer

• Fixed monthly salary
• Performance-based bonus
• Client-facing role with exposure to sales operations
• Professional and growth-oriented work culture
• Opportunity to grow into senior coordination or operations roles