Pre-Sales Executive (Lead Qualification & Coordination)

Location: Gurgaon (Onsite)
Experience Required: 0.5–3 Years (Freshers with relevant internship experience may apply)
CTC: Up to 4 LPA

About the Role

We are looking for a proactive Pre-Sales Executive to manage lead qualification, interest verification, and sales coordination. This role plays a key part in ensuring that only high-intent, relevant leads are passed to the sales team, improving overall conversion efficiency.

Key Responsibilities

1. Lead Qualification & Screening

• Connect with inbound leads via calls, WhatsApp, and emails
• Understand customer requirements (budget, timeline, location, need)
• Evaluate fitment against Ideal Customer Profile (ICP)

2. Interest Verification

• Assess lead intent (exploring vs serious buyers)
• Ask structured questions to determine urgency and decision readiness
• Filter out low-quality or irrelevant leads

3. Initial Pitching

• Provide a brief overview of services to build interest
• Communicate value proposition clearly (without hard selling)

4. Lead Segmentation & Handover

• Categorize leads as Hot / Warm / Cold
• Share qualified leads with the sales team along with detailed notes
• Maintain accurate records in CRM

5. Sales Coordination

• Schedule and coordinate meetings between qualified leads and the sales team
• Ensure timely follow-ups and confirmations
• Act as a bridge between leads and the sales team for smooth handover

6. Follow-ups & Nurturing

• Engage with warm leads until they are ready for sales discussion
• Ensure no potential lead is lost due to lack of follow-up

Required Skills & Qualifications

• 0.5–3 years of experience in Pre-Sales / Telecalling / Inside Sales / Customer Engagement
• Freshers with relevant internship experience are welcome
• Excellent communication skills (mandatory)
• Strong probing and listening abilities
• Good organizational and coordination skills
• Basic understanding of CRM tools is a plus
• Understanding of sales process is an added advantage

Eligibility Criteria (Important)

✔ Candidates with experience in lead interaction / sales / customer-facing roles
✔ Comfortable handling high-volume lead funnels

Key Performance Indicators (KPIs)

• Lead-to-qualified conversion ratio
• Quality of leads passed to sales team
• Meeting scheduling efficiency
• Response and follow-up time
• CRM data accuracy

What We Offer

• High-impact role contributing directly to revenue funnel
• Fast-paced, learning-driven environment
• Strong growth opportunities into sales roles